If you’re an avid sports fan and own a PS5, you may have encountered issues with the ESPN app not working properly, especially if you’re trying to catch up on your favorite games or events.
Fortunately, there are some simple fixes that you can try to help you get back to enjoying your favorite sports content.
One of the most common reasons why the ESPN app may not work on your PS5 is due to technical glitches or bugs. This can cause the app to freeze or crash.
Another reason could be due to internet connectivity issues or outdated software.
In any case, there are steps you can take to troubleshoot the problem. Let me walk you through them.
Common Reasons for ESPN Not Working on PS5
If you are having trouble getting ESPN to work on your PS5, there are a few common reasons why this might be happening.
Here are some potential causes:
Internet Connection Issues
One of the most common reasons why ESPN might not be working on your PS5 is because of issues with your internet connection.
If your internet connection is too slow or unstable, you may experience buffering or other playback issues. This can make it difficult or impossible to watch ESPN content on your PS5.
Application Errors
Another potential cause of ESPN not working on your PS5 is errors with the ESPN application itself. If the app is outdated or has not been installed correctly, you may experience issues with playback or other features.
Additionally, if there are bugs or other technical issues with the app, this can cause it to malfunction on your PS5.
PS5 System Issues
Finally, there may be issues with your PS5 system that are preventing ESPN from working properly.
For example, if your PS5 is not up to date with the latest software updates, this can cause compatibility issues with the ESPN app.
Additionally, if there are hardware issues with your PS5, this can also cause problems with ESPN playback.
However, by identifying the root cause of the problem, you can take steps to fix it in no time.
How to Fix ESPN Not Working on PS5
Power Cycle Your Console
Experiencing issues with the ESPN app not working on your PS5, one of the first things you can try is power cycling your console.
This process can help to refresh the system and clear any temporary glitches that may be causing the problem.
To power cycle your PS5, follow these steps:
- Turn off your console by pressing and holding the power button until it shuts down completely.
- Unplug the power cable from the back of your PS5 and wait for at least 30 seconds.
- Plug the power cable back into your console and turn it on again.
Once your PS5 has restarted, try launching the ESPN app again to see if the issue has been resolved.
If power cycling does not fix the problem, there may be other underlying issues causing the app to malfunction.
You may want to try some of the other troubleshooting steps recommended below.
Checking Internet Connection
The next thing you can do is to check your internet connection. A poor or unstable connection can cause problems with streaming services like ESPN.
To check your internet connection on PS5, go to Settings >> Network >> Set Up Internet Connection.
From here, you can choose to connect to a Wi-Fi network or use a wired connection. If you’re using Wi-Fi, make sure you’re connected to a strong and stable network.
You can also check your internet speed by using a speed test tool on your internet-connected device.
If your speed is low, you may want to consider upgrading your internet plan or looking for alternative solutions to increase speed.
Another thing to check is your DNS settings. To do this, navigate to Settings >> Network >> Set Up Internet Connection >> Advanced Settings >> DNS Settings.
Make sure your DNS settings are set to Automatic, or try using a different DNS server.
Restarting ESPN App
Another thing you can try is restarting the app. This simple solution can often resolve any minor glitches or bugs that may be causing the app to malfunction.
To restart the ESPN app on your PS5, follow these steps:
- Close the ESPN app completely by pressing the PS button on your controller and selecting the Close Application option.
- Reopen the ESPN app and see if the issue has been resolved.
It’s also worth checking for any updates to the ESPN app. Sometimes, app updates can fix bugs or compatibility issues that may be causing the app to malfunction.
To check for updates, go to the PlayStation Store and search for the ESPN app. If an update is available, download and install it.
If none of these solutions work, you may need to uninstall and reinstall the ESPN app. This can be a bit more time-consuming, but it can often resolve more serious issues with the app.
To uninstall the app, go to your PS5 home menu, highlight the ESPN app, press the Options button on your controller, and select the Delete option. Then, go back to the PlayStation Store and reinstall the app.
Updating PS5 System Software
In some cases, it may be necessary to update your system software before the issue can be resolved.
Updating your PS5’s system software can resolve a variety of issues, including compatibility issues with certain apps and games.
To update your PS5’s system software, follow these steps:
- Turn on your PS5 console and ensure it is connected to the internet.
- Sign in to your PlayStation Network (PSN) account.
- Go to Settings >> System >> System Software >> Update and Settings >> Update System Software.
- If there is an update available, select Update Using Internet and follow the on-screen instructions to complete the update process.
If you are having trouble updating your system software, try the following troubleshooting steps:
- Retry the system software download
- Check the error code
- Reboot your PS5
- Check the PSN system status
- Test your internet connection
- Change DNS servers
- Free up storage space
- Update system software via USB
- Update system software via Safe Mode
- Reset your PS5 settings
Updating your PS5’s system software can often resolve issues with apps and games, including ESPN.
Contacting ESPN Support
If the issue still persists, you may want to consider reaching out to ESPN support for assistance.
Follow these steps to contact ESPN support:
Visit the ESPN Fan Support Website
You can visit the ESPN Fan Support website to access FAQs, tutorials, and to contact ESPN support.
From there, you can select the product you’re having trouble with and browse through the available resources.
If you can’t find a solution to your problem, you can submit a support request through the website.
Call ESPN Support
If you prefer to speak with a support representative over the phone, you can call ESPN support at 800-727-1800. Be prepared to provide information about the issue you’re experiencing and any troubleshooting steps you’ve already tried.
Chat With ESPN Support
If you’d like to chat with a support representative online, you can initiate a chat session through the ESPN Fan Support website.
Simply scroll down to the bottom of the page and click on the FanBot icon in the bottom right corner to get started.
Before contacting ESPN support, make sure you’ve tried basic troubleshooting steps.
This can help you resolve the issue more quickly and avoid any unnecessary back-and-forth with support.
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