If you’re an Android Auto user, you might have noticed that the BBC Sounds app is no longer working on your device.
This issue has been reported by many users who have updated their Android Auto to version 4.5.
Unfortunately, this means that you won’t be able to access your favorite BBC radio programs and podcasts while driving.
The problem seems to be related to the latest update of Android Auto, which has caused some compatibility issues with the BBC Sounds app.
As a frequent user, you might be wondering what you can do to fix this issue. While there is no guaranteed solution at the moment, there are some workarounds that you can try.
Common Issues with BBC Sounds on Android Auto
If you’re having trouble using BBC Sounds on Android Auto, you’re not alone.
Many users have reported issues with the app, which includes the following:
- The app not launching properly or crashing when trying to open it
- The app not playing any audio or stopping playback unexpectedly
- The app not responding to touch or voice commands
- The app not displaying properly or showing error messages
These issues can be frustrating, especially if you rely on the app for your daily dose of news, music, and podcasts.
But don’t worry, there are several reasons why these issues can occur, and we’ll explore them in this section.
One common cause of BBC Sounds not working on Android Auto is outdated software.
If you haven’t updated your Android Auto app or your BBC Sounds app in a while, it’s possible that the two apps are no longer compatible with each other.
This can result in crashes, freezes, and other issues.
Another possible cause is a poor internet connection.
If you’re trying to stream content on BBC Sounds while on the go, you may experience buffering or playback issues if your connection is weak or unstable.
Additionally, if you’re in an area with poor signal strength, you may not be able to connect to BBC Sounds at all.
Finally, it’s possible that there’s a bug or glitch in the app itself.
BBC Sounds is a complex app with many features and functions, and sometimes bugs can slip through the cracks.
If you’re experiencing issues that don’t seem to be related to your internet connection or outdated software, it’s possible that there’s a problem with the app itself.
How to Fix BBC Sounds Not Working on Android Auto
If you are experiencing issues with BBC Sounds on Android Auto, there are a few troubleshooting steps you can take to try and resolve the issue.
Restarting the App
The first step you can take is to simply restart the BBC Sounds app.
This can often resolve any minor issues that may be causing the app to not work properly. To do this to restart; exit the app and then reopen it.
Checking Internet Connection
Another potential issue could be a poor internet connection. Make sure that your device is connected to a stable internet connection before using BBC Sounds on Android Auto.
You can check your internet connection by opening a web browser on your device and navigating to a website.
Updating the App
Make sure that you have the latest version of the BBC Sounds app installed on your device. App updates can often fix bugs and improve performance.
To check for updates, go to the Google Play Store and search for BBC Sounds. If an update is available, click on the “Update” button.
Reinstalling the App
If none of the above steps work, you may need to uninstall and reinstall the BBC Sounds app. This can help fix any issues that may be causing the app to not work properly.
To uninstall the app, go to your device’s settings and select “Apps & notifications.” Find BBC Sounds in the list of apps and click “Uninstall.” Then, go to the Google Play Store and reinstall the app.
Contacting BBC Sounds Support
If all else fails, you may want to consider contacting BBC Sounds Support for assistance.
Here are a few ways you can reach out to them:
Live Chat
You can chat with a BBC Sounds Support representative directly on the BBC Sounds website.
Simply click on the “Help” button in the bottom right corner of the page and select “Live Chat” to get started.
If you prefer to communicate via email, you can send an email to the BBC Sounds Support team at sounds@bbc.co.uk.
Be sure to include a detailed description of the issue you’re experiencing, as well as any relevant information such as your device model and Android Auto version.
Social Media
BBC Sounds is active on various social media platforms, including Twitter and Facebook.
You can reach out to them via direct message or by tagging them in a post to get their attention.
When contacting BBC Sounds Support, it’s important to be as specific as possible about the issue you’re experiencing.
Provide as much detail as you can, including any error messages you may be seeing, and be prepared to answer any follow-up questions they may have.
Keep in mind that the support team may not be able to resolve every issue, especially if it’s related to compatibility with Android Auto.
However, they can provide guidance and assistance to help you troubleshoot the issue and find a solution.
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